Customer loyalty scheme
1€ purchase (excluding delivery costs) = 1 point
On accumulating 200 points you will receive a purchase voucher to the value of 10€ viable for 12 months on your subsequent order (one purchase voucher usable per order).
Article 1 :
Contract : The customer acknowledges having understood the terms and conditions of sale at the time of placing the order and expressly declares acceptance of same without reserve. Upon receipt of orders placed by telephone, fax or by post by our sales department, the customer is contracted to such order and its subsequent payment. Algosud reserve the right to cancel any order placed by a customer where a dispute exists in respect of payment settlement for a previous order. The customer is bound by the information provided by him at the time of placing the order. In the event of an error having occurred in the delivery address provided by the customer, Algosud will not be held responsible should it not be possible to make delivery.
Article 2 :
Products : Product images are for information only and are non-contractual.
Article 3 :
Delivery : Algosud engages to make every effort to deliver the order in the shortest possible time from receipt of the order. Delivery will be made recorded delivery mail. Delivery times provided are for indication only and possible delays to same do not give the purchaser the right to cancel the order, to refuse acceptance or to claim damages and interest. The customer should verify the package upon delivery. Any claim for error or inaccuracy should be notified within one week from the date of receipt of order. ALGOSUD is released from its delivery obligations resulting from for any fortuitous event or force majeure. For information purposes, full or partial strikes, floods, fires, etc. are considered as force majeure. The transfer of ownership of the products delivered or to be delivered is suspended until full payment of the purchase price is made by the customer and without repercussion on the transfer of risk.
Article 4 :
Prices and payment : Prices are in Euros. Product prices do not take delivery costs into account. Algosud reserves the right to modify its tariffs at any time. The customer commits to pay the sales price in effect at the time of placing the order. Settlement of the order purchase price should be made in advance by payment being made to Algosud at the time of placing the order.
Article 5 :
Cancellation rights : By virtue of Article L121-16 of the Consumers Code, the customer has the right to a delay of 14 (fourteen) working days, commencing from the order delivery, to return the goods to Algosud for exchange or reimbursement, without penalty but excluding return mail costs. Returned goods should not have been opened and remain sealed. These should be returned to: ALGOSUD, 30 chemin des Bœufs, Quartier Vidourle, 34400 LUNEL. In the event of cancellation, and provided the goods have not been opened or damaged, reimbursement will be made within a maximum delay of 14 days before postage and handing charges (the estimated cost of the return package of over 30 kg is (40 €)).
Article 6 :
Litigation : All orders received imply acceptance on the part of the customer without any restriction to the terms and conditions of sale. Any disagreement relating to sales will be subject to French Law before the Montpellier Courts. It is understood that claims or disputes will always be given due respect and attention, and that good faith is presumed both on the part of the customer and Algosud. In the event of litigation, every effort will be made to find an amicable solution.
Article 7 :
Guarantee : Algosud guarantee that it products are cultivated in France, without the use of pesticides, herbicides or conservation agents.